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Vivid Seats: Better Than The Rest

Vivid Seats vs Competitors

We believe that Vivid Seats offers the best selection of tickets at the best prices in the industry. We back up all of the purchases on Vivid Seats with our industry-leading customer service guarantees. It is for this reason that we recommend Vivid Seats before other marketplaces. Because we care about our customers, we do not recommend that buyers shop for tickets on general classified advertisement sites like Craigslist or eBay. Most ticket marketplaces offer buyer protections against fraudulent tickets. On the other hand, classified advertisement sites have long histories of fraudulent tickets , so we caution buyers from buying on those sites.

Why should I use Vivid Seats instead of SeatGeek or StubHub?

Vivid Seats gives you so much more — from an incredible selection of the best seats at the biggest and hottest events, to the industry's most responsive customer service, to our 100% Buyer Guarantee that gives you peace of mind your ticket will work at the gate. As one of the industry's pioneers with almost two decades of experience, Vivid Seats formed in 2001 to provide fans with the safest, most affordable, and all-around best ticket purchasing experience in the industry. We have processed more than $1 billion in successful ticket transactions and successfully send tens of thousands of fans to their favorite live events each and every day.

We are the best in the industry at giving fans:

  • Clarity: We provide straightforward information and a quick, transparent process for choosing a seat location, paying a fair price, receiving tickets in an easy fashion and enjoying a simple guarantee.
  • Certainty: We proudly stand behind every ticket transaction. You will receive valid and authentic tickets in time for your event or you will receive your money back. Your information will be kept private and confidential and you will always experience dedicated customer service.
  • Choice: We have the top relationships in the industry, giving us a great selection of some of the best seats for the biggest and hottest events. We're a step ahead so we can give customers a first look and first choice at some of the most sought-after seats. From a front-row "dream seat" to an affordable "just get me in" upper balcony, we have choices for whatever fits your needs and your budget.
  • Commitment: Going to watch your favorite team, band, or show can create memories that will last a lifetime… but finding and buying your tickets can be frustrating and costly. Vivid Seats formed to reinvent the ticket purchasing experience. We have the best tools in the industry for you to learn, shop, share, plan, and organize your live event experience. We are committed to giving you the best seats in the house with the best value in the industry.

What's the difference between Vivid Seats, SeatGeek and StubHub?

We are constantly improving our site's functionality so you can go from start-to-finish more quickly and easily than on any other ticket website. We also designed our site to be the safest, most secure way to buy tickets online. We never pass along your personal information to the seller, and we back all orders with our 100% Buyer Guarantee.

Many of our competitors allow just about anyone to sell tickets on their marketplace. Some of them don't even bother to stick around to ensure that everything has gone smoothly. We apply a rigorous screening process to all sellers on our website and have a dedicated, in-house customer service team ready to help. We are there to protect you at every stage of the process. We are continually investing in our own marketplace with the goal of making all your purchases worry-free.

We work hard to provide a unique blend of discount prices with premium customer service. Simply put, we want you to be able to go to as many live events as possible, and we want to provide the best experience in the industry. But don't take our word for it. We invite you to check out what our customers have to say.